Privacy Policy for 2LIT
Last updated: May 16, 2026
Refine Reality Ltd. values the privacy of its users. This Privacy Policy explains what data may be collected when you use 2LIT and related services, how that data is used, and how you can request access to, correction of, or deletion of your data.
By using 2LIT, you agree to the collection and use of information in accordance with this Privacy Policy.
Data We Collect and How We Use It
Refine Reality Ltd. does not operate its own proprietary user-tracking or advertising analytics systems inside 2LIT. However, 2LIT may process certain data through platform, engine, networking, analytics, or service providers used to operate the game and related services.
Meta Platform Data
2LIT may use certain Meta Horizon / Meta Quest platform features that can provide limited user data to the app.
If you use 2LIT through the Meta Horizon / Meta Quest platform, the app may access your Meta Horizon username, your Meta profile image or profile photo, and platform account identifiers required for app functionality.
This data is used only to identify your player account in the app, display your username and/or profile image inside the app, support account-related functionality across sessions, and support multiplayer, social, or platform-related features where applicable.
Refine Reality Ltd. does not use this data for advertising or unrelated profiling.
In-App Purchases and Downloadable Content
If you make in-app purchases or obtain downloadable content through the Meta platform, 2LIT may process purchase-related information such as entitlement or ownership status for purchased content, purchased item identifiers, downloadable content ownership status, and transaction-related platform information needed to verify and restore purchases.
This data is used only to unlock purchased content, verify ownership of add-ons or downloadable content, restore purchases, prevent unauthorized access to paid content, and provide support related to purchase issues.
Refine Reality Ltd. does not process payment card details directly. Purchases are handled through the Meta platform and its systems.
Analytics and Usage Data
2LIT has been developed with Unity Engine, which may include analytics tools and related services provided by Unity Technologies and/or Meta.
Information gathered through such analytics tools may include anonymous, aggregated, or technical information about app usage, session activity, device type, general demographic or region-level information, performance and stability information, crash reports, feature usage, gameplay information, or session statistics.
This information is used to improve 2LIT, improve product performance and stability, better understand how users interact with the game, fix bugs and technical issues, and improve the end-user experience.
Refine Reality Ltd. does not use this information to determine the real-world identity of a user.
Multiplayer and Online Features
If 2LIT includes multiplayer, online gameplay, leaderboards, rooms, matchmaking, player sessions, or similar online functionality, certain technical or gameplay-related data may be processed by third-party networking or platform providers.
This may include player display names, online session information, room or matchmaking information, gameplay state required for multiplayer functionality, network identifiers used to connect players, and connection or diagnostic information.
This data is used only to operate multiplayer and online features, synchronize gameplay between users, maintain stable online sessions, prevent misuse or technical errors, and provide support and troubleshooting.
Refine Reality Ltd. does not use multiplayer data for unrelated advertising or profiling.
Log Data
When you use 2LIT, certain technical information may be collected automatically by platform, engine, networking, analytics, or service providers, including, where applicable, device type, device identifiers, IP address, operating system and platform information, crash data, diagnostic and technical performance information, connection status, app version, and hardware performance information.
This information is used for technical operation, troubleshooting, analytics, service improvement, maintaining app stability, and ensuring that 2LIT functions correctly.
Service Providers
We may employ third-party companies and individuals to facilitate our Services, provide the Services on our behalf, perform Service-related services, process platform transactions, support online functionality, or assist us in analyzing how our Services are used.
These providers may include, where applicable, Meta / Meta Horizon / Meta Quest platform services, Unity Technologies, multiplayer or networking service providers, crash reporting, analytics or diagnostics providers, and payment, entitlement, or downloadable content systems operated by platform providers.
These third parties may have access to certain information only as necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes, subject to their own legal obligations and privacy policies.
Data Storage and Security
Refine Reality Ltd. does not generally store user data on proprietary machines or private company-operated servers for 2LIT.
Data processed through 2LIT may instead be stored or processed by third-party service providers, including platform, engine, networking, analytics, entitlement, and payment-related providers, in accordance with their own systems and policies.
We take reasonable steps to protect the information processed through our Services, but no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Children’s Privacy
2LIT is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13.
If you are a parent or guardian and believe that your child has provided personal information through 2LIT, please contact us at the following email address: support [at] refinereality [dot] com.
We will review the matter and, where appropriate, take steps to delete the information.
International Transfers
Your information, including Personal Information, may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.
If you are located outside Finland and choose to use 2LIT or provide information through the Services, please note that information may be transferred to Finland or to service providers located in other countries and processed there.
By using the Services and accepting this Privacy Policy, you consent to that transfer.
Data Retention
We retain data only for as long as necessary to operate and improve 2LIT, provide purchased content and restore entitlements, support multiplayer or online functionality, respond to support requests, comply with legal obligations, prevent fraud, misuse, or unauthorized access, enforce our rights and agreements, and maintain technical stability and security.
If certain data is processed only temporarily through platform systems or during an active session, Refine Reality Ltd. may not retain a separate stored copy of that data.
Requests for Access, Rectification, or Deletion
You may request access to, correction of, or deletion of personal data that Refine Reality Ltd. may hold about you.
You may also contact us for any privacy-related inquiry, including requesting a copy of your data, requesting correction of inaccurate data, requesting deletion of your data, or asking how your data is used.
To make such a request, please contact us at the following email address: support [at] refinereality [dot] com.
Please include enough information for us to identify your account or request and respond appropriately.
Refine Reality Ltd. will review and respond to deletion requests in accordance with applicable law. In some cases, certain information may need to be retained for legal, accounting, fraud-prevention, transaction-verification, security, or technical compliance purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted with an updated "Last updated" date.
Your continued use of 2LIT after changes are posted means that you accept the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or about your data, please contact:
Refine Reality Ltd.
Email: support [at] refinereality [dot] com